Introduction
At Velikinac Audio Lab, we are committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services.
If you have any questions or concerns about this policy, please contact us at:
- Address: Bude Tomović 81, Ravno Selo 21471
- Phone: +381 65 208 7582
- Email: info@velikinacaudiolab.com
What Data We Collect
We may collect the following types of personal data:
- Information you provide voluntarily: This includes your name, email address, phone number, and any other details you provide when filling out forms on our website or contacting us directly.
- Automatically collected data: This includes technical information such as your IP address, browser type, operating system, and browsing behavior on our website. This data is collected through cookies and similar technologies.
- Transactional data: If you purchase products or services from us, we may collect payment details and shipping information.
How We Use Your Data
Your personal data is used for the following purposes:
- To provide services: Responding to inquiries, processing orders, and delivering products or services.
- To improve our website: Analyzing user behavior to optimize functionality and user experience.
- Marketing communications: Sending newsletters or promotional materials (only if you have opted in).
- Legal compliance: Ensuring compliance with applicable laws and regulations.
Legal Basis for Processing
The processing of your personal data is based on one or more of the following legal grounds under the General Data Protection Regulation (GDPR):
- Your consent (e.g., subscribing to our newsletter).
- The necessity of processing for the performance of a contract (e.g., fulfilling an order).
- Compliance with a legal obligation.
- Pursuit of our legitimate interests (e.g., improving our services).
Sharing Your Data
Your personal data will not be shared with third parties except in the following circumstances:
- Service providers: We may share your data with trusted third-party vendors who assist us in providing our services (e.g., payment processors, delivery companies).
- Legal requirements: If required by law or government authorities.
- Mergers or acquisitions: In the event of a business transfer or merger, your data may be shared with the new entity under strict confidentiality agreements.
Your Rights Under GDPR
If you are a resident of the European Union, you have the following rights regarding your personal data under the GDPR:
- The right to access: Request a copy of the personal data we hold about you.
- The right to rectification: Request corrections to inaccurate or incomplete data.
- The right to erasure (“right to be forgotten”): Request deletion of your personal data when it is no longer necessary for the purposes it was collected for.
- The right to restrict processing: Limit how your data is used in certain circumstances.
- The right to data portability: Receive your personal data in a structured format for transfer to another service provider.
- The right to object: Object to processing based on legitimate interests or for direct marketing purposes.
If you wish to exercise any of these rights, please contact us at info@velikinacaudiolab.com. We will respond within 30 days as required by GDPR regulations.
Your Data Security
Your privacy is important to us. We implement robust technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include encryption protocols, secure servers, and regular security audits.
Please note that while we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage users to review this page regularly for updates. The “Effective Date” at the top indicates when this policy was last revised.
